EZ Arrival - Parent App
Bus Registration – EZ Arrival
Registration is mandatory for all students who ride the school bus. Bus service is reserved through the EZ Arrival app (download links below).
Getting Started
-
Download the EZ Arrival app and register as a parent/guardian.
-
Verify that your address and contact information are current.
-
Submit a request in the app to link your student to your account.
All student link requests must be verified and approved by the Transportation Department before bus service begins. Once approved you will then be able to see all related bus information for your student.
Keeping Your Student's Registration Active
Students must maintain a regular transportation schedule — a minimum of 1–2 days every 2 weeks, or as approved case-by-case by the Transportation Department. After about 4 weeks, students who do not maintain a regular schedule or have not ridden at all will be removed from their registered route and must re-register to resume service.
What the EZ Arrival App Does
-
Submit and modify long-term transportation requests
-
Create flexible transportation plans
-
View bus assignments and schedules
-
Track buses in real time
-
Receive text and email notifications about transportation changes
What the App Does NOT Do: Same-Day Changes
The EZ Arrival app is not used for same-day or day-to-day transportation changes. Follow your student's school procedure instead:
-
Coupeville Elementary School: Submit day-to-day changes through Pick Up Patrol. Visit the CES webpage for more information.
-
Coupeville Middle School / High School: Submit a bus pass note to the school secretary. Staff will verify the request and issue a bus pass, which your student must present to the driver when boarding. Handwritten notes given directly to drivers will not be accepted.
Processing Times
Most requests are processed quickly, but please allow:
-
Up to 48 hours for standard transportation requests
-
72 hours or more for specialized transportation needs
Once routing is complete, you'll receive an email with your student's bus assignment and approximate pickup and drop-off times. The same information will appear in the EZ Arrival app.
Finding Route Information
The EZ Arrival app is your most current and accurate source for stop times and route information. The Bus Routes page is a general reference only and is updated after major routing changes.
Questions or Assistance
Contact Transportation Dispatch for scheduling questions, registration help, or login support:
360-678-2409 or email at dispatcher@coupeville.k12.wa.us
New Parent App – “EZ Arrival”
The BusQuest & EZ A2B app has been replaced with the new “EZ Arrival” app, as of Aug 1st, 2026. The new app will provide you with an improved end user experience for all transportation needs for your students. Your previous account and login information has already been transferred over and can be used once you download EZ Arrival.
If you haven’t downloaded the EZ Arrival app, please find the links to the Apple and the Google Play stores below:
Android:
Apple:
Prefer Not to Use the App?
The EZ Arrival app is our preferred registration method, but we understand it isn't the best fit for every family. You can also register using the online registration form below.
Please note: registering by form means you won't have access to the app's features — real-time bus tracking, delay notifications, schedule viewing, and the ability to quickly submit or modify transportation requests. You can switch to the app at any time. Online Registration Form